HLTAID012 vs HLTAID011: What’s the Difference (and Which One Does Your Centre Need)?

Sarah started her new role as a Room Leader on a Monday morning, cert in hand, feeling pretty good about herself. She’d done a first aid course just eight months earlier at her old job in retail. Surely that covered her here too, right? Wrong. Her Director took one look at the certificate, saw HLTAID011 […]