First Aid Alive Code of Conduct

Purpose

First Aid Alive is committed to providing a safe, respectful, professional, and inclusive learning environment for all learners, staff, contractors, and visitors. This Code of Conduct outlines the expected standards of behaviour when participating in training, assessment, and workplace activities conducted by First Aid Alive.

Scope

This Code of Conduct applies to:

Trainers and assessors
Learners and course participants
Administrative staff
Contractors and third parties involved in training delivery

Expected Standards of Behaviour

All individuals are expected to:

Treat others with respect, fairness, and professionalism
Follow all workplace health and safety (WHS) requirements and instructions
Participate honestly and responsibly in training and assessment activities
Respect the rights, privacy, and confidentiality of others
Communicate appropriately and professionally at all times
Follow trainer instructions and organisational procedures
Use training equipment and facilities safely and appropriately
Arrive on time and actively participate in learning activities
Maintain a learning environment free from bullying, harassment, discrimination, and disruptive behaviour

Workplace Health and Safety

All participants must:

Take reasonable care for their own health and safety and that of others
Report hazards, incidents, injuries, or unsafe behaviour immediately
Follow emergency procedures and evacuation instructions
Use personal protective equipment (PPE) where required

Academic Integrity

Learners are expected to:

Submit their own work during assessment activities
Avoid plagiarism, cheating, or falsifying assessment evidence
Participate fairly in practical and simulated assessment activities

Any breach of academic integrity may result in reassessment, withdrawal from the course, or reporting in accordance with organisational procedures.

Discrimination, Bullying and Harassment

First Aid Alive has zero tolerance for:

Discrimination
Bullying
Harassment
Sexual harassment
Victimisation

All individuals have the right to feel safe, respected, and supported within the learning environment.

Confidentiality and Privacy

Personal information collected by First Aid Alive will be managed in accordance with privacy legislation and organisational policies. Participants must respect the confidentiality of learners, staff, and workplace information.

Use of Digital Technology and Social Media

Participants must:

Use digital devices respectfully during training sessions
Not record training, assessments, or individuals without permission
Avoid inappropriate or offensive content on social media that may impact the reputation of First Aid Alive

Breaches of the Code of Conduct

Any breach of this Code of Conduct may result in:

Verbal or written warnings
Removal from training sessions
Cancellation of enrolment or services
Further action in line with organisational policies and procedures

Review

This Code of Conduct will be reviewed regularly to ensure it remains current, effective, and aligned with legislative and organisational requirements.

First Aid Alive

Committed to safe, respectful, and high-quality training.